Return and Refund Policy
Any request for return/refund of product purchased from our website can be raised within 15 days of receiving the product.
Requirements for Return/Refund:
- Refunds are applicable only for damaged or incorrect product delivered.
- The returned product should be in its original packaging, original box, price tags and invoice and should be unopened and unused
- The Company may levy shipping charges in some cases.
- Replacements are subject to availability of products
- In case of a wrong product, exchange can be done only with the original product ordered.
- For a prepaid order, processing the refund in your payment method will take around 7 business days.
- For a Cash on Delivery order, your bank account details will be taken to credit the refund amount within 7 business days.
Our Return Process
- Email us at: email@example.com to initiate the return of your item.
- We will call you back to explain about the return process
- Our courier partners will arrange for the pick-up of the item from your place
Legal Name: ATRA LABS PRIVATE LIMITED